Lakewood, Co American Family
Local American Family Insurance Agent, Scott Bazz, earns
third DistinguishedInsurance Agency distinction
from J.D. Power and Associates
Lakewood, CO American Family
Lakewood, Co. - Scott Bazz, a united states Family Insurance agent in Lakewood, CO, has become recognized for customer satisfaction excellence within the J.D. Power and Associates Distinguished Insurance Agency Program.SM Bazz joins other American Family agents that have demonstrated the highest commitment level to outstanding customer service.
Bazz has been an agent for American Family since January, 1996. His office is located at 10395 W. Colfax Ave., Ste. 344, Lakewood CO, 80215. Other contact information is 303-233-4428 and [email protected].
“This is our fifth year of using the Distinguished Insurance Agency criteria to our agents,” said Jack Salzwedel, American Family president and chief operating officer. “With each passing calendar quarter, American Family has witnessed an improvement in customer support. Our agents are strongly attuned to the needs of our customers and the way best to meet those needs.”
Bazz has qualified for this award for three consecutive years.
The service excellence distinction was determined through a two-part evaluation process conducted by J.D. Power and Associates. The first part is made up of customer satisfaction survey, which measures customers’ overall knowledge of their current American Family agent. In order to check out the second step, agents must meet or exceed the standards measured on the national benchmark established by J.D. Power and Associates’ annual auto and property insurance customer satisfaction studies. Only agencies that perform inside top 20 percent of most agencies nationwide determined by customer satisfaction surveys qualify to become a Distinguished Insurance company.
Agents who meet or surpass the general national average must then pass an extensive on-site evaluation based on five best practice areas: proactive reviews of customer insurance needs, claims handling, positive customer contacts, responsiveness and office environment.
American Family Lakewood, CO
http://www.youtube.com/watch?v=jjOwgyrim8M
About American Family Insurance
Located in Madison,Wis., American Family Insurance offers auto, homeowners, life, health, commercial and farm/ranch insurance in 19 states. American Family is the nation’s third-largest mutual property/casualty insurance carrier and 14th-largest property/casualty insurance group.
third DistinguishedInsurance Agency distinction
from J.D. Power and Associates
Lakewood, CO American Family
Lakewood, Co. - Scott Bazz, a united states Family Insurance agent in Lakewood, CO, has become recognized for customer satisfaction excellence within the J.D. Power and Associates Distinguished Insurance Agency Program.SM Bazz joins other American Family agents that have demonstrated the highest commitment level to outstanding customer service.
Bazz has been an agent for American Family since January, 1996. His office is located at 10395 W. Colfax Ave., Ste. 344, Lakewood CO, 80215. Other contact information is 303-233-4428 and [email protected].
“This is our fifth year of using the Distinguished Insurance Agency criteria to our agents,” said Jack Salzwedel, American Family president and chief operating officer. “With each passing calendar quarter, American Family has witnessed an improvement in customer support. Our agents are strongly attuned to the needs of our customers and the way best to meet those needs.”
Bazz has qualified for this award for three consecutive years.
The service excellence distinction was determined through a two-part evaluation process conducted by J.D. Power and Associates. The first part is made up of customer satisfaction survey, which measures customers’ overall knowledge of their current American Family agent. In order to check out the second step, agents must meet or exceed the standards measured on the national benchmark established by J.D. Power and Associates’ annual auto and property insurance customer satisfaction studies. Only agencies that perform inside top 20 percent of most agencies nationwide determined by customer satisfaction surveys qualify to become a Distinguished Insurance company.
Agents who meet or surpass the general national average must then pass an extensive on-site evaluation based on five best practice areas: proactive reviews of customer insurance needs, claims handling, positive customer contacts, responsiveness and office environment.
American Family Lakewood, CO
http://www.youtube.com/watch?v=jjOwgyrim8M
About American Family Insurance
Located in Madison,Wis., American Family Insurance offers auto, homeowners, life, health, commercial and farm/ranch insurance in 19 states. American Family is the nation’s third-largest mutual property/casualty insurance carrier and 14th-largest property/casualty insurance group.